Resident portal.
Pay rent, request maintenance and keep up with your lease — any time, from any device.
Log in to your resident portal.
Your account lives in DoorLoop, our property management system. One login covers rent, maintenance requests and your lease documents.
First time logging in?
- Check your email for an invitation from DoorLoop, sent by the College Town office.
- Create your password using the link in that email.
- Log in from your phone or computer — and bookmark the page.
No invitation? Call the office and we'll resend it. Forgot your password? Use the "Forgot password" link on the login screen.
Skip the trip to the office.
Everything below happens inside the resident portal — 24 hours a day, 7 days a week.
Pay rent
Pay online by bank account or card, and turn on autopay so rent is never late.
Pay nowRequest maintenance
Describe the problem, add photos and follow the request until it's resolved.
Submit a requestLease & documents
View your lease and other important documents whenever you need them.
View documentsMessage the office
Send a message to the leasing office and see community announcements.
Open messagesMaintenance emergency?
For fire, a gas smell or anyone in danger, call 911 first. For urgent problems like flooding, a major leak or no heat in freezing weather, call the office right away — don't wait on an online request. Night and weekend managers handle after-hours emergencies.
Two things you'll do most.
Pay rent online
- Log in to the resident portal.
- Open Payments and choose what you're paying.
- Pick your bank account or card and confirm.
- Want it automatic? Turn on autopay and you're set every month.
Submit a maintenance request
- Log in and open Maintenance.
- Describe the problem and where it is in your apartment.
- Add photos — they help us bring the right parts the first time.
- Let us know if it's OK to enter when you're not home, then track the status.
Living at College Town.
Monday–Friday, 8:00 AM – 5:00 PM. Closed 12:00–1:00 for lunch.
The on-site laundry facility is available to all residents.
Included with your rent. Need a treatment? Submit a request in the portal.
Please follow the rules and hours posted at the pool gate.
Trash removal is included in your rent. Please keep walkways and breezeways clear.
Check your lease for the notice period, then let the office know in writing.
Not a resident yet?
See the floor plans and 3D tours, then apply online when you are ready.